What Grads Are Saying About Our Personal Support Worker Program

Thinking about enrolling in the Personal Support Worker program at Trillium College? Read on to hear what grads (really) say about our program.

Finding a satisfying career:

• “I was at work in a boring call centre , wanting more for a career.  A co-worker pointed out that I enjoy helping others— why not look into PSW? The next day I went to Trillium College, and the rest was history.” Jackie Mccrea, via Facebook.

• “My story is like everyone else’s. I needed to change my life because I was in a dead-end job, dead-end relationship, and was totally broke. I didn’t know what to do or where to go. Thankfully, I stumbled on Trillium through a friend that finished PSW and got her new job before she even graduated. Over time, I had some ups and downs during school. I was evicted, fighting for custody of my child , and struggling in some courses.

• I’m happy to say that I’m four weeks from finishing my PSW course and already have been hired. My wage will be more than I’ve ever made in my life. Trillium was there to guide me every step of the way. When I fell, they helped me get up. When I was upset, they made me smile. Most importantly, they taught me what I needed to become a great PSW. Thank you, Trillium College.” Anonymous, via online comment.

Great instructors who care:

• “From the first day, the staff and instructors were all incredible. They saw potential in every student, and were willing to go the extra mile for those who strove for success. Even during times when things were uncertain, and days were not the best, they were always cheerful, upbeat, and doing their utmost to help students however they could.

• The instructors were wonderful on both a personal and professional level. Not only did they make the course material interesting and easy to understand, they were willing to provide additional help to those that needed it. They also made sure that each student was prepared for the placements that followed the classroom, and worked with each student individually to ensure their success during their placement.

• I would highly recommend Trillium College to anyone looking to enter a PSW career (or any other, for that matter). Thanks to their educational and career support, I was able to secure a job in the field before the completion of my final exam! My one regret is not telling the staff there how truly wonderful they are, and how they changed my life for the better.” Shane Belmont, via Facebook

Finding success as a PSW:

• “The best decision I ever made was going to Trillium College for the Personal Support Worker program! Jobs for PSW are endless—it’s a fast growing field and we will need more in the future. I recommend the program to anyone who has an interest in the growing healthcare field. Thank you Trillium!” David Redfearn, via Facebook

• “I graduated from Trillium in June 2016 from the PSW program. My teachers (Ms. Tammy especially) and the school’s support team pushed myself and my classmates to excel and because of that we all graduated with excellent grades, most of which were honours.

• There are so many job opportunities in this field and Trillium helped me find my current job where I’m making great money. I’m so grateful for everything Trillium College did for me.” Erin Rose, via Facebook

Trillium College as a school:

• “Great location and the staff are very friendly, professional and helpful. I believe the school truly cares that your experience is enjoyable and that you succeed in your career.” Valerie, via online comment

• “I am currently taking the PSW course at Trillium in Oshawa. My teacher is wonderful and is really helping me to understand the things I am having trouble with! Great school—I would recommend it to anyone wanting to become a PSW.” -Anonymous, via online comment

• Trillium College loves receiving this kind of feedback from our past and present students. We strive to provide the best Personal Support Worker education and to launch our students into rewarding careers.

Did you know?

Grads of our Personal Support Worker program seek employment in long-term care facilities, hospitals, home care agencies, group homes, respite and palliative care centres. Our graduates will be especially prepared to work with special needs children and senior citizens. This healthcare career will take you far, and has far-reaching benefits—for you and others.

Ready to join our group of happy PSW grads?

Check out our Personal Support Worker Diploma program. Questions about start dates, tuition costs, campus locations or anything else? Get in touch with us below.

Our career coaches are ready to assist you with anything.

When studying Esthetics & Spa Operations, students are taught the proper skills and techniques to practice and apply in the industry of beauty, cosmetics, and esthetics.

So you have a passion for esthetics, along with the talent. Will that alone secure your spot in the esthetics industry? An important factor you will want to remember is standing out from the competition. There are many career paths to choose from in the esthetics industry. From working for a beauty company, in a salon, at a spa, or running your own business. Whichever path you take, branding yourself as an Esthetician is the key to a successful career.

As with any profession, there are stereotypes associated with being an Esthetician.

Many people assume that an Esthetician only works in the makeup industry. However, this is only a fraction of what an Esthetician is qualified to do. Those who study ESO are taught to perform a variety of services such as facials, anti-aging skin treatments, makeup application, body waxing, manicures, pedicures and more. Undoubtedly, the program is very hands on, but students are also taught in-depth theory behind many new industry services. These services range from microdermabrasion, laser hair removal, laser skin treatment, and as well learning salon and spa administration. An Esthetician may have a tough time narrowing down their choice of practice. It’s best to choose a path and practice that you can excel in, and one you thoroughly enjoy.

How do you stand out from the competition? It starts with clientele.

Whether you choose to work in a salon, spa, or run your own business, the clientele is what will determine your success or failure as a service provider. Working in a salon/spa setting could make the process of gaining clientele a little easier due to their established client base. If you decide to start your own business, it may take a few more steps to obtain clients rather than having them handed to you by a salon/spa. Either way, having loyal clients will essentially create your ‘team’. Your ‘ team’, also known as your customers, are the people you should be the most thankful for! It’s important to ensure you are communicating with clients in the most efficient way possible. This can begin with proper branding.

You may be asking, what does branding have to do with esthetics?

Simple! Branding aids businesses in marketing their services appropriately to current and potential clients. Ever heard of brand awareness? As a solo business, you will want people to know who you are and in order to do this you need brand awareness or a presence in the market. Your presence can be physically around your community, or more commonly in your digital community. There are many free social media platforms at your disposal to advertise or brand your esthetics business such as Facebook, Instagram, Snapchat, LinkedIn, and many more. Estheticians can use these social media platforms to showcase their work and promote their services.

Whether your business is starting up, online/offline, small or large, social media can provide a client communication advantage for any business.

Currently, we live in a world in which traditional advertising and branding strategies just aren’t cutting it anymore. As an Esthetician, it’s important to keep your digital profile up to date. This means maintaining a constant presence and always looking for new ways to increase your business’ exposure. Keeping customers and potential customers engaged with business events and latest offerings will create a strong connection with clients. Ensure that the people you are reaching are in fact your desired audience though. Using social media and personal branding properly will not only help you gain new clients, but also help start up your business and make a name for yourself within the industry and among the appropriate audience!

Start your career in the exciting world of health, beauty and esthetics at Trillium
College. Click here to learn more about the Esthetics & Spa Operations program and begin branding your esthetics career away!

Being in the medical field is one of the most rewarding careers and industries to be a part of.

While working in healthcare, the industry offers many benefits such as well-paid income, job stability and far from boring work setting. Although there are many different medical professions out there, only a few are aware of the truly important duties of a medical office assistant.

Medical office assistants perform a variety of crucial medical duties. Their daily tasks provide a significant role, as they are the front liners in healthcare. Whether you are planning to enroll in the medical office assistant program or not, read on for the important tasks a MOA has to acquire and why you should consider this as a career!

First, registering patients and arranging clinical procedures.

Before being able to consult with a nurse, doctor, or any other medical professionals, a medical office assistant is the first person a patient meets. The MOA’s first duty is to acquire a patient’s personal information before proceeding with the medical visit. Once the MOA has gathered the patient’s information, he/she will then proceed to transfer the patient into the doctor’s office. This is when and where the doctor can begin to perform clinical procedures. In summary, a MOA is required to prepare the patient through regulated duties prior to the doctor arriving in order to properly complete a patient visit.

 Managing and updating all patient records.

As required, each patient has a file obtaining personal information regarding their medical history. These records are significant because it tracks and includes each patient visit, filed prescriptions, diagnoses etc.. Recording each patient visit after a follow-up appointment is also crucial as it provides updated information for the medical team to understand any previous concerns.

 Overseeing inventory for medical and office supplies.

Having great organizational skills is a quality many medical office assistants should obtain in this profession. Apart from any other tasks, MOA’s can be in charge of overseeing the inventory of supplies that the clinical work setting may need. This will help all medical staff do their job correctly by having the appropriate tools to do so. Other tasks in the medical work setting may consist of:

• Ordering low stock supplies (medical and office)
• Replace any materials and equipment (when needed or instructed)
• Clean and sterilize any medical equipment and instruments
• Delivering and disposing of any short of supplies

The duties of a MOA offer many important tasks that require the right mindset and skills for this field. If you have a passion to help others, have outstanding organizational skills, and great verbal communication, then you should consider this career. If you are certain you want to work in the medical field, but can’t decide which direction to take, then this a great career to begin with! Working closely with other medical professionals (cardiologist, dermatologist, allergists, etc.) can give you insights into what other medical professionals work duties are like.

 Start your journey today.

In as little as 9 months at Trillium College, you can start your new career as a Medical Office Assistant! We offer in-depth training in medical terminology, medical administrative procedures and the medical transcription skills. Preparing students to be an essential part of a well driven, focused, team environment is the goal. Become a medical office assistant today!

If you are someone who enjoys helping others, enjoys making a difference, has patience, and likes hands-on learning, then this may be your calling. Becoming a massage therapist has many rewarding benefits that can lead to a successful career. Here are five reasons why you should become a Massage Therapist today.

1. Hands-On Experience

In class, students can gain professional experiences while working closely with their instructors. Aside from in-class training, students can also be given the opportunity to work in a co-op placement and attend networking events. As a result, students will have enough practical experience to begin working in their preferred job setting as a massage therapist.

2. Professionally Licensed

Upon completing the program and meeting requirements, students can become eligible to apply for the provincial certification examination. This exam is from the College of Massage Therapists of Ontario (CMTO). Once successfully completing the exam, the title of a registered massage therapist (RMT) can finally be earned!

3. Working Environment

Massage therapists can choose from many different places to work in. Therefore, they are able to select from a wide range of job locations. Here are a few examples of locations where a RMT may find employment in:

• Medical clinics
• Physicians/chiropractic offices
• Hotels/cruise ships (or other travel accommodations)
• Fitness centres
• Private practice

4. Knowledge of The Human Body

Students who enroll in the Massage Therapy program will gain knowledge in both theoretical and practical training. Subjects that can be expected to learn are anatomy and physiology, kinesiology (study of muscles and movement), pathology, and ethics. They can also expect to participate in massage treatments, Swedish massage techniques, advanced massage techniques and more!

5. Helping Others

Many massage therapists are committed to create a positive environment and provide quality service for clients. The Massage Therapy program prepares you to have the proper knowledge and techniques to help others in ways that only a RMT can. From tension relief to mental and physical relaxation, it’s rewarding to know that you can be the solution to someone else’s pain or problems.

If you think studying Massage Therapy is for you, check out The Massage Therapy Diploma Program to find out more details and register today! Or if you’re having trouble deciding which career path is right for you, chat with one of our Career Coaches who are available any time to discuss your future success.

Trillium College’s PSW diploma program can lead you to the career of your dreams!

Trying to find a career that will both make you happy and cover your costs of living can seem like a difficult task. Wouldn’t it be great if the job of your dreams would make itself known – and if there were easy instructions to follow to achieve your dreams? Becoming a Personal Support Worker is the answer to many career-minded, caring people’s job wishes, and Trillium College’s Personal Support Worker program is helping them train to excel in this growing field. Here are five reasons becoming a PSW might be right for you:

1. You have a chance to help your community

People often wish they could “make a difference.” As a PSW, you really can. From helping clients bathe, eat and take the proper amounts of medication. To being the all-important person they confide in and trust, you’ll play a major role in restoring your clients happiness, health and dignity.

2. It’s rewarding, and makes you feel good

Ever noticed how good it feels to help friends and family, or even a stranger? It’s proven that helping others helps us feel our best too and it is an important part of a PSW’s daily routine.

3. There is a growing demand in the field

Ontario’s baby boomers are aging, our hospitals are full and the home care sector is one that – as The Globe and Mail’s Tavia Grant puts it – “can’t keep up with demand” (2012). Not only this, but almost half of all PSWs are 50 to 59-years-old, and will be retiring soon (CRNCC & PSNO, 2009). There couldn’t be a better time to step into the field!

4. You can be proud of your career

Trillium College’s PSWs enter a profession they can be proud of. They work alongside medical professionals in a range of health care settings, like long-term care homes, hospitals and individuals’ homes, restoring well-being and dignity to the sick.

5. You won’t waste time as a PSW

Four-year university programs take a long time to complete. Often enough, there is unfortunately no defined job at the end of the tunnel. Trillium College’s Personal Support Worker diploma program has its graduates fully prepared to enter the PSW field in 25 weeks.

There’s no better time to become a PSW. Click here to learn more about Trillium’s PSW diploma program and support your community now!

You’re looking to pursue a career as a dental assistant, how do you know if becoming a dental assistant is for you?

Dental assistants are knowledgeable individuals who contribute an important role to the dental industry. A dental assistant performs key tasks to help the dental visit run smooth. Although certain tasks may differ from each employer, there are common tasks that remain the same everywhere. If you have always wanted to step into a world of patient care and working alongside with dentists, becoming a dental assistant could be for you!

Being a dental assistant is a great job to have. Not only is it rewarding, but it is an always in-demand job meaning that there will always be positions. If you have always wanted to break through the dental field, this is a fantastic way to do so. Once you have your foot in the door, possibilities are quite endless. Other dental field roles include; office workers, clinic managers, research associates, dental sales representatives, dental hygienists, dentists and more.

Whether you have just graduated from the dental assistant program or are looking for information about the dental assistant program, there are other key factors to remember when considering dental assistance as a career. What exactly does a dental assistant do?

• Assist the dentist and dental hygienist in variety of procedures
• Take and develop dental radiographs
• Communicate with patient about medical history
• Informing patient of proper oral care
• Performing office management tasks
• Communicating with third party members such as sales representatives

Another important factor to remember in studying the Dental Assistant program, is that there are two levels. There is Level 1 and Level 2, with Level 2 obviously being a more advanced skillset. Trillium College’s Dental Assistant program certifies both and is approved by the National Dental Assisting Examination Board (NDAEB), an exam required to pass to be 100% certified.

So, are you ready to become a dental assistant? Be prepared to:

• Have a lot of availability
• Work under pressure
• Manage multi-tasking
• Step out of your comfort zone
• Turn into a sponge – absorb everything you learn
• Interact a whole lot with patients
• Mastering organization skills
• Change lives

If you’ve made it this far and feel excited about the dental industry, follow your calling. You will never know unless you try! Becoming a dental assistant is a rewarding career. You have the ability to make the world a better place, one smile at a time.

There are many things a personal support worker can tell you.

They can tell you about why they chose this career path. They can tell you how becoming a PSW changed their life. They can tell you about all the different people they meet. They can mention how some days are hard and some days are fun. And these are just some of the examples! There are many things that a PSW wants you to know.

Many things occur within a day in the life of a personal support worker. It’s a situation where if you know, you know. Although it might not be suitable for everyone, PSW’s have an important job to do. From early mornings and late nights, PSW’s are the superheroes that people may not fully recognize yet. Whether you are one, you know one or want to be one, here is what a PSW would want you to know:

1. PSWs don’t work only at retirement homes.

This is definitely the most assumed fact. Yes, being a PSW at a retirement home is a common location to work, but it is not the only place a PSW can work. Other PSW work-settings include: private home-care, long-term care home and clinical care settings.

2. We care for everyone equally.

There are no favourite patients or people. There is not one person we like less or more than another! We try to make everyone feel as comfortable and equal as possible. Everyone has the right to proper care and responsibility. We know from the moment we walk in, it is someone’s well-being in our hands, most of the time quite literally.

3. Yes, there are certain emotions we must disregard in our job.

Have you noticed the word ‘personal’ in PSW? Our jobs really do mean personal. We are taught to break our personal bubble in order to be able to care in the best way possible. It takes a certain type of person to do the job that a PSW does, but we are taught how to. PSW’s perform personal care such as: assisting with eating, dressing, toileting, bathing and much more.

4. We are not the nurse or doctor, we work with them.

Often, the public can assume that PSW’s are the only source of care-giving, which is not true. PSW’s are part of a team that help patients obtain the care they need. PSW’s work under either one or more Registered Healthcare Professionals such as a registered nurse. Together, we follow a strict schedule to perform all tasks properly.

5. There are certain things we cannot control.

Due to the fact that we are not doctors/prescribers and basically only human, there are some things that are beyond our control. When our shifts are over, they are over because we have a schedule to follow and certain number of hours we can work as well. We are not a mind-readers, nor can we tell the future. The one thing we know we are, is caregivers and when we are with our patients, we give them all the care we can provide and nothing less. Everything we can’t do, is often just not possible within the walls of the workplace.

6. We always try our absolute hardest.

We push through our days. We work with a smile and try to provide the best experience for every patient – if it is more than one. We focus and give all the attention and compassion we can give. We try to treat the people we help like our own family because that’s what family is all about in the first place. Caring for the people that matter.

7. If we are taking a break, it’s because we really need one.

Otherwise, we would not stop. Realistically, we are probably taking the only break of the day. Yes, patients are top priority, but if we can’t perform our best for patients then we aren’t doing the job right. We knew exactly what we signed up for, but we wouldn’t have it any other way.

8. We want you to know there is no better feeling knowing we get to make a difference in someone’s life.

They tell us about the amazing feeling in school, but you don’t know until you experience it. In this job, you can make life-long relationships with not just patients. There’s friends, family and coworkers you meet along this journey. At the end of the day, it’s that special feeling inside knowing that you made a difference in someone’s life that tells you everything was worth it.

Giving quality care for others who are unable to do so is an incredible job to take pride in and this is exactly what PSWs do.  If you are someone who is ready to embark or wants to learn more about a career as a Personal Support Worker at Trillium College, visit this page to learn more information.

Esthetics was made for you and you were made for esthetics. Have you thought about how to enhance your esthetic career?

Being in the field of esthetics is rewarding and challenging all at once, ask any esthetician yourself. The world of health and beauty is more than just meets the eye, as lots of estheticians have learned. What is so great, is that the esthetics industry is thriving more and more every year with passionate people who want to make a difference as well! With so much to learn and do, the esthetics industry has enough room for everyone to showcase their talent.

There are many reasons why the esthetics industry is relevant in today’s society. Plain and simple, we care about how we look like. Image, body image, and beauty are important in people’s lives. There are various ways to enhance beauty whether it is naturally or clinically. What makes estheticians’ jobs so special, is that they make people feel beautiful in their own skin. This is important because, at the end of the day, customer service is everything. It is a big role in the career of an esthetician.

You have the skillset, the experience, and the career to succeed in your field, but did you know you can enhance it? No matter what area of esthetics you are in, or want to be in, following these simple steps can make all the difference in your career! Let’s take a look at what these steps are and why they are important for an esthetician:

Find what works best for you.

There is a chance that you might not like or feel 100% comfortable with the type of esthetics you are doing. Whichever position you have, make sure that you feel happy doing it. If you’re doing something you don’t like just for money, or for an opinion, or because someone told you to and you’re not truly happy doing it, chances are you should stop. Doing something that doesn’t truly make you happy can not only cause emotional stress but could also reflect in your work ethic. It’s never too late to find something that works for you because at the end of the day you are in control of your own life and deserve to be happy in your career. If you have to spend extra time or money into figuring at what that is, we encourage you. Once you do, you will be happy and most importantly so will your clients. The better you are, the better the service is and the better your career will be! After all, once you love what you’re doing, you won’t have to work a day in your life.

Incorporate a little bit of marketing.

It’s time to show everyone what you can do! If you don’t already have any social media pages, you need to do this now. In a world of personal image, social media is huge and where all your clients probably are. This is a way to not only showcase your work but continue to build relationships with customers/clients. Whether you work from home or at a salon, you can start by telling your clients about your social media pages. This way they can keep up with what you’re doing, communicate easier, and once again feel closer and comfortable with you. On social media, you can not only show the work that you do, but customers can have a sense of pride to be shown on your page. Some social platforms let you include location, hashtags and many other tools to enhance or optimize your social media posts. This is definitely something to look into to continue to grow your customers and to build relationships with them.

Build your clientele strategically.

No this does not mean literally steal other people’s clients. Whether you’re beginning or already have some sweet loyal customers, it is important to know how to manage them and keep them coming back. Going the extra mile does not hurt to do and ends up being worth the time and effort. Good examples of tools you can use for your customers are; business cards with your information, light refreshments, gift certificates, a small guide for aftercare in whichever service that you provide. Treat your customers like friends and family; make them feel at home whenever you provide a service. It is also good to maintain healthy relationships with clients too. This could include; keeping up a good and safe conversation while maintaining cleanliness of your work area. If you are still new to these customer service ideas, that’s okay. There are many tools online to help you with people skills. If you have to practice this, practice it. As mentioned, try to literally make your clients feel at home. If you already do your work from home, make them feel as comfortable as possible. This will leave them coming back and spreading the word.

Have an open mind.

Like a lot of things in the world, change is inevitable. Not everything stays the same which means the world of esthetics probably doesn’t either. It is a good idea to stay in the know of the esthetic community somehow. Whether it is by following online or attending events, the more knowledge is an asset for you! It would be like staying one step ahead of a lot of people. There are always new tips, tricks, products, skills and much more to look out for in the esthetics industry. Other ways to stay in the know are to; follow blogs, follow social media accounts on either Instagram, Facebook, LinkedIn, etc., talking to your co-workers, talking to clients, and attending network events. Continue to regularly do these things so that you can not only stay updated about your field but grow inspiration. Even if something sounds outrageous at first, don’t be quick to judge. Keep an open mind and stay eager to learn!

Be patient.

Last but not least. Things don’t always happen overnight. Remember real success takes hard work and effort. As long as you make goals and stay on track, anything can happen. You’re passionate about what you do, and it will show in your work. Whether you are beginning or continuing in esthetics, stay inspired and be patient. Some days might feel long and maybe like you’re not getting anywhere. Don’t doubt yourself and remember why you love what you do!

If you or someone you know wants to enter the exciting world of health, beauty and esthetics, check out what our program has to offer here!

There are many amazing jobs out there for everyone, but how do you know it’s really for you?

Simple: you will want to choose it and it will change your life. For a lot of people, becoming a PSW has done that for them. There are so many rewarding aspects that come from taking on this role as a career and it’s clear that the people who do are greatly appreciated. Like every career, especially when someone’s care is in your hands, can also be challenging, but nonetheless, a truly rewarding experience.

So what does it really take to be a personal support worker?

You have to be willing to work hard.

You have to be okay with stepping out of your comfort zone.

You have to separate your personal feelings from your work.

You need to have a whole lot of patience.

You have to trust yourself.

You need to have respect.

You need to really and truly care.

If you naturally have all these qualities, then awesome and maybe you want to consider choosing a career as a PSW, but if you do not, that’s totally okay too because all of these qualities are attainable!

As a PSW, you take care of people who physically cannot take care of themselves. This may be done at a retirement home, privately out of home, in a hospice care, long-term care facility, etc. If you haven’t realized by now, being a PSW is no easy job and it might not be for everyone. There is a lot of expectations strict guidelines and it is a big responsibility. However, as scary as it sounds there are some pretty amazing things that also come with being a PSW. You get to build relationships with the people you take care of, commonly senior citizens, as well as their families. When you think about it, the people that you take care of are also people who are loved.

You basically wake up knowing that you get to make a difference in someone’s life. More than often, the people you help and their families will be forever grateful for you. There are good days and bad days, good times and bad times, through it all if there is one thing you should remember it’s that you are the reason why someone is getting the care they need, because if you didn’t, who else would?

To learn more information about the Personal Support Worker Certificate Program, click here. If you want to learn about employment services at Trillium College, click here.

If you chose to pursue a career as an esthetician it’s probably for a few reasons.

Whether you like makeup, have great customer service skills or have always had a passion about making a difference in the beauty world, you have a pretty good idea of why you chose to study esthetics. As many other programs, it is one experience to study and learn about esthetics, but practicing can sometimes even be different from what you expected.

Like any post-secondary program, we learn from our professors’ experiences and the fundamental skills required in order to succeed in the industry we want to be part of. It is what we choose to do with our skillset that determines the way our careers shape out to be. The truth is, everyone will probably have a different path to their own success, which is okay. As long as you are passionate about what you are doing, the rest should come naturally.

There are many different career opportunities in esthetics that range from salon and spa treatment, to at home salon practices. The possibilities and types of employment are quite high, which is yet another great opportunity for young talent. The great part about esthetics, no matter what type, is that you always get to gain experience. There are tons of certificates available to enhance specific skills such as eye-lash extensions, hair removal practices and much more, so that you can basically make a name for yourself in your career.

The world of esthetics is fun, exciting and rewarding, you could even ask an esthetician yourself! Once you are certified, as mentioned, there are various employment positions. Throughout them all, there are definitely some common denominators between them, things that you can probably find no matter what job you take on.

Client and customer service.

Being an esthetician means to provide a service to customers who want to enhance a certain type of beauty feature by using their own knowledge and creativity, all while following safe health practices at the same time. This essentially means that you will always be working with the public and create experiences for them. Whether you’re doing this out of an office, privately, or out of your home, it is a very large part of the job, which means it’s important to master great customer service skills. This could mean; engaging in thoughtful conversations, greeting and smiling, listening to any wants and needs and basically anything else that comes with the skill of customer service.

Schedules and organization.

Providing a service and experience for clients means that you have to literally make the time for it. Some jobs do indeed have receptionists or assistants to sort out these small details, but it’s not always the case. It’s important to know how much time you, the esthetician, needs in order to create the best experience that the client requests. Knowing this in advance, is a huge benefit to you and or a possible team in terms of organization and again providing the best service for the customer/client. The last thing that you want is having an overlapping client or providing an inconvenience.

Your creativity! 

No matter what, this is the one thing that will be timeless and remain the same throughout any jobs. More often than enough, there will be instances where your own judgement, advice and input will be needed with a client. At the end of the day, you are the certified esthetician who knows what is happening in the health and beauty industry, which is why they trust your opinion the most. Whether they ask you what hairstyle looks best or what colour to choose on nails, the great part about the job is that you can always use your creative input.

The world of esthetics definitely has its ups and downs. However, at the end of the day, nothing is better knowing that you get to help make a difference in the beauty world. If you are a student who wants to learn more information about employment services at Trillium College, click here!